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Returns

When can I return a product? If possible, follow the procedure below:
Slide 1 of 4
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1. Register
Register your return. Within 30 days of receiving your order, select the items you wish to return and choose the desired return method.
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2. Packing
Pack your items. Do not forget to remove or cover up the old shipping label. Stick the shipping label on the longest/largest side of the package. Make sure the label is fully visible and the information is legible. Stick the label on an even surface and not over an edge.
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3. Shipping
Take your parcel to a post office within 3 working days of registering it, or have it picked up using the collection service (depending on which return method you have chosen). Keep your receipt.
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4. Refund
Once our distribution center has received your return, you will receive a refund or an adjusted Klarna invoice within 14 working days.

Warranty

Despite the high quality of our products, a product might be faulty or damaged on delivery. In this case, we will of course find a suitable solution for you. Not sure if the problem with your product is covered by the guarantee? Then, please contact our customer service.