Pack your items. Do not forget to remove or cover up the old shipping label. Stick the shipping label on the longest/largest side of the package. Make sure the label is fully visible and the information is legible. Stick the label on an even surface and not over an edge.

Take your parcel to a post office within 3 working days of registering it, or have it picked up using the collection service (depending on which return method you have chosen). Keep your receipt.

Once our distribution center has received your return, you will receive a refund or an adjusted Klarna invoice within 14 working days.