When may I return a product?
Within the 30-day trial period, if the product is complete, and in -as far as reasonably possible- original condition and factory packaging. We therefore advise you to carefully open the packaging upon receipt of the product and keep the shipping box.
What are the return costs?
Returns via DHL in the United Kingdom are free of charge.
How can I return a product?
Follow the procedure above.
Despite the high quality of our products, a product might be faulty or damaged on delivery. In this case, we will of course find a suitable solution for you. Not sure if the problem with your product is covered by the guarantee? Then, please contact our customer service.