Vogel's has been producing wall mounts since 1973 and we are dedicated to developing high-quality, durable and reliable products. It is only natural, therefore, that we provide a guarantee on materials and manufacturing defects.
All of our products undergo extensive testing to ensure that they meet the strictest industry standards and requirements. They are tested in accordance with the
certification standard. .
ELITE and SIGNATURE TVM 7655 TV Wall Mounts have a 15-year guarantee
COMFORT TV Wall Mounts have a 10-year guarantee
QUICK TV Wall Mounts have a 5-year guarantee
SIGNATURE TVM 7675 Motorised TV Wall Mount has a 2-year guarantee
Electronic components and all other Vogel's consumer products have a 2-year guarantee
MOMO monitor mounts have a 10-year guarantee
Speaker brackets and stands have a 5-year guarantee
THIN and WALL TV Wall Mounts have a lifetime guarantee
Other Vogel's Professional products have a 5-year guarantee, except for Projector lift systems and SIGNATURE TVM 7675 PRO Motorized TV Wall Mount. These have a 2-year guarantee.
Other Vogel's products have a guarantee period of at least two years. You can view the product information on this website.
*The lifespan of a product depends on the quality of the initial installation or mounting, the environment in which it is used and the manner in which it is used. Vogel’s products are not meant to be installed outdoors other than in cases specifically mentioned in the product specifications. Contact our Customer Care Team if you have any doubts about product use.
Durability is paramount in the development and production of our products. For this reason, we are able to provide a product guarantee for the reasonable service life of all of our wall mounts. We provide a guarantee on materials and manufacturing defects to the original owner with proof of purchase from an authorised Vogel's dealer. We resolve any issues regarding product complaints or returned products and assess all complaints based on usage.
If your product is not functioning properly due to material faults or manufacturing defects, we will repair it free of charge or replace it at our own discretion.
If a product or component is no longer available, we offer a suitable alternative.
Damage resulting from improper initial installation or improper use is not covered by this warranty. Loss of parts or costs incurred as a result of improper use are also not covered.
If you have questions about whether the lifetime guarantee is applicable or any other questions, please contact our Customer Care Team.
Do you have any other questions? Please make use of our