Frequently Asked Questions TV Brackets
To find out whether your TV fits the TV bracket, you can check this in our online advice tool. Enter your TV model and see which TV bracket fits best.
You can find all specifications listed on the product page. The search bar makes it easy to find your product.
This differs per product and the size of your TV. For example, our COMFORT bracket turns up to 180 degrees and our electric TV bracket turns up to 120 degrees. Check the specifications on the product page to be sure, watch the video for extra explanation, or view the maximum turning angle of TV brackets here.
Yes, but only with the help of a stud adapter. This can be attached to wooden studs. Read more about it here or order our stud adapter directly.
With the help of our DrillRight app, you can easily determine the first drill hole. That way, you can be sure your TV is mounted at the right height for you. Use the poster included in the Vogel’s packaging for this. Go to the App Store or Play Store, search for “DrillRight”, then select and download the DrillRight app.
Go to the App Store or Play Store, search for “DrillRight”, then select and download the DrillRight app. More information can be found here.
Yes, you can easily request a poster via a form on our Service & Contact page.
Please note: because of the precision required, you cannot download and print it yourself.
In exceptional cases, special materials are needed to mount your TV. The product page often states whether our product requires a service kit in combination with your specific TV. You can then add it to your shopping cart free of charge.
Or check it on the Service page. Is the service kit you need not listed there? Then contact us via a contact form.
Yes, that is correct. Service comes first at Vogel’s. That is why different screws are included when you purchase a TV bracket. This means you will always have the right material when you install your wall bracket.
Take a photo of the defective part and send it to us together with your question via the contact form. If available, our support team will help you with a suitable part, warranty advice or a replacement, and any applicable costs.
We do not sell separate interface parts. All our TV brackets are designed and thoroughly tested and almost always carry a TÜV certification mark. When combining parts, we cannot guarantee the quality and safety of our product.
Often, yes. Let us know via a contact form which parts you are missing. Do not forget to include the model number of your bracket. If available, Vogel’s will help you with replacement parts and any applicable costs.
Please contact us via the contact form and mention your model number and which tool you are missing. Customer service will look into what is possible.
A service kit contains extra mounting materials such as screws and spacers. You can request one via the Service page. Is the service kit you need not listed there? Then contact us via a contact form.
Please contact customer service via a contact form and mention the model number of your bracket. The team will check which type of strip is suitable and how you can order it, including any applicable costs.
The packaging usually contains an extensive assortment of screws and spacers. If you are still missing something, you can request a service or adapter kit via the contact page.
That depends entirely on the size, weight and hole pattern (VESA) of the new TV. Do you know the model name of your TV bracket?
Check the specifications on the website (TV size or inch size, weight and VESA hole pattern must all match) or enter your TV model number under “Find your TV here”.
All our TV brackets are designed and thoroughly tested and almost always carry a TÜV certification mark. When combining parts, we cannot guarantee the quality and safety of our product.
We do not sell separate wall or ceiling parts. All our TV brackets are designed and thoroughly tested and almost always carry a TÜV certification mark.
When combining parts, we cannot guarantee the quality and safety of our product.
Yes, certainly. Especially with a full-motion TV bracket, mounting a soundbar adds value, because the sound from your TV turns towards you. View the soundbar bracket here and check whether it is suitable for your soundbar (max. 6.5 kg and the mounting holes max. 76 cm apart).
PLEASE NOTE: the total weight of the TV + soundbar + soundbar bracket must not exceed the maximum weight capacity of the TV bracket.
Fill in the contact form on the Vogel’s Service & Contact page and ask your question directly to the support team.
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