We collect your personal details if the information is entered via this website to buy a product, to participate in promotions, or when requesting information, providing feedback or submitting a complaint.
It is also possible that we may ask you for your telephone number when dealing with a complaint or a request for information. We may also ask you to provide personal details when using the chat feature in order to provide better service.
In order to fulfil a sales or other agreement, we may provide details to our distributers/resellers, credit card providers, banks and or transport companies.
We may monitor your use of the website by means of cookies and similar tracking options. All client details are made anonymous where possible. We also make the IP address anonymous insofar as that is compulsory by law.
We make use of Google Analytics to monitor how our website is used and to provide our distributors and resellers with anonymized reports. These details also help us to improve our website.
In addition, we monitor how effectively our online advertisements work.
Vogel’s applies high standards of protection to its website and there are diverse security measures to prevent the theft of customer details.
Under no circumstances will we sell your details or pass them on to third parties for commercial reasons.
Users have the right to see the personal details related to them that Vogel’s has recorded. A request to see or change these details should be made in writing to Vogel’s office address.
Vogel’s refers to social media on its website such as Facebook, LinkedIn, YouTube, Pinterest and Twitter. We have no control over these external, third party websites and cannot be held in any way liable for these social media applications.