COVID-19 - Delivery and contact information
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At Vogel's we carefully follow the instructions of the various governments regarding COVID-19 so that our employees and customers remain safe and healthy. Most of our processes and services are still in operation, even though most of our colleagues and employees work from home in countries such as the Netherlands, Germany and Spain.
Have you recently purchased a product via our website, or are you planning to buy something? The Vogel's web shop is open 24/7. And we are still at your service to get your purchase to you as soon as possible.
Due to government measures against the coronavirus, our forwarders are busier than usual, both in delivery and customer service. Some areas are also more difficult to reach. We do not always have an overview of the most actual data, but we will guide you as much as possible.
Please take a look at the guidelines of our local forwarding agents here for any up to date information:
Our Consumer care team is always available to answer all your questions and help you, even in this difficult situation.
If you would like to make use of our help, there are several ways you can reach us:
- Chat with us via the chat function at the bottom right (if available for your region)
- Submit a contact form
- Approach us through our social media channels (VogelsExperience Facebook page)