Quality in professional goes further than product quality | Leon Grooten, product manager professional solutions
Leon Grooten, Product Manager Professional Solutions
Unlike consumer products, which are owner-installed thus making time less critical, professional mounts must be quick to install. Minutes saved per mount in a project with hundreds of mounts, will have a positive impact on the total cost of installation.
Understanding the installer’s world is important as they are influential decision makers. Leon says, “When we have a prototype, we invite installers to come and mount it. Distributors, purchasing managers, architects and system designers are also sparring partners, but direct contact with the people with hands-on experience takes the lead. This interaction leads to simple but extremely helpful features like the reassuring ‘click’ heard when a display is securely mounted. The installer often can’t see the mount due to the size of the screen.”A recent example of a fruitful cooperation is the development of a mounting solution for LED tiles. “Currently there are no universal standards for professional mounting solutions, so we work together with hardware manufacturers and installers to develop a universal approach to mounting these products. This is the only way to stay ahead of the game.”
We serve the corporate, retail, transport, hospitality and healthcare sectors, and although their requirements vary in detail, they are all dealing with the same challenges. Leon explains, “To support them all, our solutions are modular, enabling installers to create an almost limitless number of variations from the same building blocks.”